PAIA Manual (South Africa)
Connect NowAO Group (Pty) Ltd
PAIA MANUAL
Prepared in accordance with Section 51 of the Promotion of Access to Information Act, 2000 (PAIA) and the Protection of Personal Information Act (POPIA).
1. Introduction
This PAIA Manual provides an outline of the type of records AO Group (Pty) Ltd (“the Company”) holds and explains how an individual may request access to such records in terms of PAIA. The manual ensures compliance with PAIA and promotes transparency, accountability, and accessibility.
2. Company Information
Company Name: AO Group (Pty) Ltd
Registered Address: Centurion, South Africa
Email: info@aogroup.co.za
Phone: +27 12 035 1530
3. Information Officer
Name: Pieter du Toit
Designation: Information Officer
Email: info@aogroup.co.za
4. Applicable Legislation
The Company adheres to the following legislation:
- Companies Act
- Income Tax Act
- POPIA (Act 4 of 2013)
- Labour Relations Act
- Basic Conditions of Employment Act
5. Records Held by AO Group
5.1 Internal Records
- Company policies
- Employment records
- Financial statements
- Internal correspondence
- Corporate governance documents
5.2 External Records
- Contracts and agreements
- Supplier documents
- Client project files
- Regulatory correspondence
5.3 Records Automatically Available
- Company website content
- Public marketing materials
6. Request Procedures
Requests must be submitted using Form 2 of the PAIA Regulations to info@aogroup.co.za.
Requests may be refused on reasonable statutory grounds (privacy, confidentiality, commercial sensitivity, IP protection).
7. Access Fees
Fees may apply as prescribed by PAIA regulations. A fee schedule is available upon request.
8. Availability of This Manual
This manual is available:
- On request via info@aogroup.co.za
- On the AO Group website